How We Work update
How we work
Here’s a quick look at our process for delivering full-service interior design solutions that are functional, beautiful and personal. We’ve found the following steps helpful in determining if Arlington Home Interiors is a good fit for your specific needs.
GET TO KNOW EACH OTHER: We start by having you complete and submit our quick online DESIGN SURVEY. Then, we’ll schedule an initial complimentary consultation by phone. We’ll discuss your project goals and timeline, and determine if we are a good match for each other. If everyone agrees, we’ll schedule an in-home consultation (usually 90 to 120 minutes, fees apply) to review your design needs, begin your space planning and start defining the scope of your project.
MAKE IT OFFICIAL: Next, we’ll review your project’s scope, our design fees, and our contract. Your project officially begins with the receipt of the retainer deposit and the signed contract.
KICK OFF YOUR PROJECT: We’ll schedule a Trade and Planning Day to meet with you and the trades (e.g. contractor, painter, drapery designer) to walk-thru, photograph and measure your space. This is the data collecting/question-asking stage to make sure everyone is on the same page.
DEVELOP & PRESENT DESIGN CONCEPTS: The next stage is the most fun. Here’s where we start the creative concepts for your space and develop floor plans, elevations and Mood Boards. We also source furnishings and materials, gather quotes and estimates, and then meet with you to present our ideas. From there, we collect your feedback, revise as needed, and confirm the final design.
PURCHASE YOUR FURNISHINGS & GOODS: Next, we provide you with the final estimates for everything you’ve approved, collect the payment, and begin purchasing your items.
OFFER TRADE CONSULTING: If your project requires construction, we can provide trade consultation as an additional service. This service helps make sure your hired trades execute according to the design plan.
MANAGE YOUR ORDERS: We track, receive and inspect your purchases and manage any initial installations that need to happen prior to the furniture arriving. Lots of “behind the scenes” action in this phase, as we work with manufacturers, freight companies and our warehouse partners.
INSTALL DAY (“THE BIG REVEAL”): This is day you’ve been waiting for! We install your furnishings and style your space with new accessories, your beloved keepsakes and artwork. Afterwards, we walk you through your beautiful new home!
RESOLVE ANY DEFICIENCIES: Design projects have many, many moving parts and things can – and do – go wrong. Rest assured, we will work with you to correct deficiencies. This is the time to take care of anything that’s come up.
WRAP UP & CELEBRATE: We provide your final invoicing and return any remaining retainer deposit (if applicable). We’ll also use this opportunity to ask you for feedback so we can continue to improve our client experience.
If you’d like to schedule a call to get started, please complete our DESIGN SURVEY and we'll get right back to you!